Securus Technologies is a highly regarded in successful information technology company based out of Dallas, Texas. The company’s success lies in the fact that it provides excellent customer service and products to a niche form of customer base. Incarcerated individuals currently serving time within the United States prison system or the customers of choice for Securus Technologies. These customers are ones that other companies that the United States would normally not take into consideration when making products or offering Services, especially when you consider the fact that a lot of them are not being accepted as normal members of American society. Regardless of this security provides them the same level of support as other customers would in different companies. These include Communications Solutions and security packages, which seat to make inmate life more convenient and much more comfortable.
Securus offers multiple layers of support to its customers, including the ability to seamlessly communicate through video streaming technology. This particular product works over a WiFi signal.
Although Securus offers all of these humanitarian services to these individuals, GTA, another company that is involved in the Information Technology field, has recently accused Securus of operating under expired patent codes. The expiration of patents on products means that Securus no longer controls these items and that they can be freely used throughout the marketplace. This would be devastating to a company like Securus, who relies on its high-quality products to bring in capital gains. In order trying to figure out exactly where the issue lies, Securus, along with allies within third-party companies, has done their own research into the accusations and have found that they are baseless.